SimplyBPM - Accelerate, Improve and Save

BPM combined with Mobility, Cloud Computing and Advance Analytics is enabling organization envision smarter processes. What is needed is an IT partner that can help you get to market faster, improve customer experience and support business growth. read more

Our Services

Digital
Experience

CGS will work with you to drive business growth by levaraging digital technologies. We help you reach customers everywhere using Digital Marketing, Mobile platforms and Social media.

Process Improvement

Our Smarter BPM Implementation approach based on SimplyBPM and the 10 Guidelines enable our clients build smarter process that improve business efficiency while staying within budget.

Cloud
Computing

We provide IT and Engineering Staffing services. Our Recruiting process utilizes SMEs and experienced recruiterss to precisely match the talent with the clients staffing needs.

IT Support
and Testing

Our Software QA program offers a comprehensive range of testing services to meet your quality needs. We helps you to quickly setup a QA practice adhering to the agile principles.

Why CGS

Proven Team

We have a strong team of Certified IT experts that have successfully implemented several projects.


Lean Methodology

Our methodology is based on principles of LEAN which focuses on steps that add value to the client.


Our Framework

SimplyBPM provides our team a strong foundation to develop the projects on.


100% US Delivery

Our offsite team work from Houston ODC and follows the clients timezone, just like an extended team.

Quality Focus

We follow industry best practices without compromising project timelines. Our in-house QA team reviews all deliverables.


Honest Pricing

Our teams are lean and we do not hire sub-contractors which keeps our pricing very competitive.


Mentoring/Training

We have an internal Training program for employees. We mentor client employees so they can support the application.


Employee Satisfaction

Offsite delivery helps avoid unnecessay travel and employees get more family time.

Our Solutions

SimplyBPM - Customer 360 CRM

Customer 360 CRM is our solution for streamlining your customer relationship. Customer 360 is an innovative CRM solution which is fully customizable as per your business needs, cloud-ready and provides a uniform user experience across a wide range of devices from mobile to desktop. .....and the best part - there is absolutely no Licensing fees.

Other Solutions:

  • Adaptive Case Manager

  • HelpDesk/ITSM

  • Customer On-boarding

  • Recruitment Process Manager

      • To learn more about any of our solutions, email us at info@cypressgs.com

About Us

Partners in Process Improvement

CGS IT and Staffing is a rapidly growing technology services firm that specializes in providing Digital Transformation services to enterprises throughout North America. Our highly creative team with their extensive industry experience in Digital Technology, Business Process Management (BPM), Smart Analytics, and Cloud Computing are delivering outstanding enterprise-wide Process Improvement solutions.
Our Smart Implementation Methodology - CGS IMPROVE combined with our light-weight Cloud Framework, SimplyBPM enables us to rapidly develop cost-effective process improvement applications for our clients.


Our Advantage

Our solutions enable our clients to improve team performance, enhance cross-team collaboration, provide visibility across the enterprise, reduce cost of operations and improve customer experience. Our pre-packaged industry solutions portfolio includes CRM, ITSM/HelpDesk, Case Management and Customer Support applications that are ready to be deployed on Cloud.


Our Awards and Partnerships

In 2015 CGS was ranked 395 on the Inc. 500/5000 list of fastest growing private companies in the US. We are one of IBM's Premier Business Partners and also a Microsoft, Oracle and SAP Business Partner.

Our Blog

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Is your CRM still relevant?

Todays knowledge workers are participating in business processes that extend way beyond the scope of the typical CRM.

Read More ..
...

How to Cope with Resistance to BPM

We need to take a closer look at why Employees reject new Applications and how can IT reduce the risk of such project failures.

Read More ..
...

LEAN BPM Implementation

We implemented the project with 100% US team, incorporating all the features the client was looking for and at a lower cost.

Read More ..
...

What I learnt at IBM InterConnect 2015

Thanks to InterConnect 2015, the Premier IBM Cloud & Mobile Conference, I know more about where technology is heading today.

Read More ..

Services

  • Digital Experience
  • Process Improvement
  • IT Support and Testing
  • Staffing and RPO

About

Contact Us

  • Office:
  • 6111 FM 1960 W STE 216
    Houston, TX 77069
  • Phone:
  • +1 832 220 3900
  • Email:
  • info@cgsits.com

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